Job Expired

Talent Pool | Service Consultant – Chronic Servicing (KZN) (Fixed Term Contract) needed at Discovery Limited

Durban, KwaZulu-Natal Full Time Customer Service

Save

Job title : Talent Pool | Service Consultant – Chronic Servicing (KZN) (Fixed Term Contract)

Job Location : KwaZulu-Natal, Durban

Deadline : December 08, 2024

Quick Recommended Links

Key Purpose 

  • Dealing with all queries related to Chronics and HIV. 

Areas of responsibility may include but not limited to: 

  • Taking calls and dealing with Discovery queries; 
  • Dealing with queries from franchises, brokers & the public; 
  • Dealing with all queries related to Chronics and HIV 
  • Dealing with all queries through to resolution; 
  • Admin functions;  
  • Policy changes to the product; 
  • Working on Discovery Systems; 
  • Assisting with escalated queries from brokers and franchises.

Personal Attributes and Skills 

  • Self- motivated and pro-active; 
  • Team player; 
  • Assertiveness and can easily adapt to change; 
  • Able to prioritize and work under pressure;  
  • Very organized, positive, and service orientated;  
  • Professional at all times;  
  • Attention to detail; 
  • Empathetic; 
  • Sensitive

Education and Experience 

Essential:  

  • Minimum 50% English, Maths / Maths Literacy or Accounting
  • Excellent verbal and written communication skills;  
  • Excellent administration skills;  
  • MS Office and PC literate;  
  • Contact centre consultant skill
     

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

  • Customer Service  jobs
  • This job has expired!