Team Assistant – VAPS Sales needed at Telesure Investment Holdings

Job Purpose

• Effectively and efficiently support the specific teams with operational requirements, maintain effective relationships with external partners and internal personnel through effective administrative activities in order to meet business requirements

Responsibilities

Administration

• Produce, update and provide best practice administrative support to the team and external partners. Ensure effective management of Manager’s diary. Maintain records of the birthday calendar for Internal teams and external partners. Log technical issues on behalf of internal and external partners.
• Ensure Travel arrangements (Car Hire, Accommodation and Flights) are completed.
• Assist Human Resources with quality assurance of staff lists, data verification, and leave management. Initiate and monitor the administration of onboarding and/or offboarding processes to ensure that all processes are completed accurately, efficiently, and on time. Coordination of RE and STI courses and ensure the coordination of surveys.

Document Preparation

• Prepare moderately complex documents using a variety of computer applications such as Microsoft Office. Also responsible for gathering and summarizing data for reporting purposes. Ensure the accuracy of commissions and ad hoc reports. Assist and support manager’s with the preparation of presentations. Collaborate and provide support for compliance documents. Ensure all documents are prepped and aligned to the requirements.

Stakeholder Engagement

• Assist with stakeholder engagement by arranging actions, meetings, events, and supporting materials to promote stakeholder understanding and commitment.

Work Scheduling and Allocation

• Design monthly schedule and, if necessary, assign work to managers in order to speed up office workflow and ensure high-priority tasks get done. Prioritise own workflow and ensure work is completed to the required standards of productivity, quality and timeliness; use performance management systems to improve personal performance.

Budgeting & Costing

• Track budgets and report variances to more senior colleagues. Maintenance of costs in the budget. Research and process online orders. Manage the process of reconciliation regarding the team procurement cards.

Personal Capability Building

• Develop and maintain excellent process or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching.

Education

• Grade 12/ SAQA Accredited Equivalent (Essential); Secretarial and/or Administrative Qualification (Advantageous) Regulatory Exam (Advantageous)

Experience

• 2 – 3 years’ work experience in an Team Assistant related role (Essential); Experience within Financial Services Industry (Advantageous).