Job Description

• To manage and develop a team and all other available resources (people, process and systems) within the branch to entrench a strong client-focused culture that will enable high-quality service to all customers.

Qualifications

• Diploma (NQF6 FAIS recognized qualification)

Critical Experience Requirements:

• Client Coverage: Extensive experience in Personal and Private Banking sectors is imperative.
• Duration: A minimum of 5-7 years of relevant experience is non-negotiable.
• Regulatory Compliance: Possession of pertinent FAIS qualification is essential.
• Industry Knowledge: Demonstrable experience in branch banking or contact centre environments is crucial.