Team Leader – Claims needed at Discovery Limited
Job title : Team Leader – Claims
Job Location : Gauteng,
Deadline : June 06, 2025
Quick Recommended Links
Key Purpose
- To lead a building and/or non-motor team of claims consultants who are responsible to achieve set targets, process claims payments within a set turnaround time.
Areas of responsibility may include but not limited to
- Full line management function within scope of role
- Reporting to MANCO on Ops dashboard and team stats
- Escalated query handling form various stakeholders
- Reporting to various stakeholders on team performance
- Call quality audits on own teams
- Call coaching
- Goal setting per advisor
- Monthly 1:1’s and performance discussions
Education and Experience
- Matric (Essential)
- 5 years’ minimum short term insurance claims experience (Essential)
- 3 years’ minimum short term insurance team leader experience in a claims call centre environment (Essential)
- Degree (Advantageous)
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
- Insurance jobs
Disclaimer: MRjobs.co.za is not an employer and does not directly offer jobs. We share available opportunities from verified sources to help job seekers. Please do your due diligence before applying. We are not responsible for any transactions, interviews, or outcomes from third-party employers.