Job Expired

Team Leader: IT Support needed at TWK Agri

Full Time ICT

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Job title : Team Leader: IT Support

Job Location : Mpumalanga,

Deadline : April 25, 2025

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Responsibilities and Duties:

  • Lead and manage the IT Support Technician and Helpdesk teams, including scheduling, performance management, and mentoring
  • Prioritise and coordinate team workload for efficient resource use
  • Oversee and ensure timely resolution of technical issues, ensuring service level agreements (SLAs) are met
  • Troubleshoot complex technical issues and develop a knowledge base of common problems and solutions
  • Communicate with upper management and other departments to report on team performance and improvements

Qualifications and Skills:

  • Matric / Grade 12
  • A+ and N+ Certifications
  • Valid Code B driver’s license and passport
  • Minimum 2 years’ IT support experience
  • Strong troubleshooting skills in Windows, printers, networks, and hardware/software
  • Excellent interpersonal skills and the ability to meet deadlines
  • Goal-oriented and driven to deliver results

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

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