Key Deliverables / Primary Functions

• Ensure the control, distribution and filing of quality standards.
• Create procedures and standards, in alignment with documented procedures.
• Identify changes required to quality standards or current practices as a result of an audit and take responsibility for ensuring that they are made, either directly or indirectly
• Document and verify all computer room access requests within the Data Centre.
• Ensure daily health checks are performed and documented. This will include facilities health checks and data centre environmental health checks.
• Repair and or remediate ICT Power related equipment.
• Ensure Data Centre security protocols are adhered to and enforced.
• Execute all related tasks within the facilities/ computer room areas with the focus on SLA management and delivery against these.
• Ensure that fire safety regulations are adhered to.

Core Functional Skills & Knowledge

• Partnership Management
• Customer Service
• Delivery Management

Minimum Qualifications

• NQF 4: Grade 12 National Diploma

Experience

• 1 years’ experience in managing data centre computer rooms