Key Performance Areas

• Carry out maintenance & repairs as per Hyster standards/BHBW requirements.
• Understand and implement preventative maintenance.
• Identify and target opportunity for customer work.
• Fault finding
• Assemble IC and Electric machines in accordance with BHBW and Hyster standards.
• Fit Telematics black boxes to the machines
• Assist with the loading and unloading of containers.
• Partake in new machine stock take as and when required.
• Complete the PDI process and sign off new machines.
• Understanding of supplier warranty systems, policies & procedures
• Quickly and efficiently diagnose machine systems and carry out repairs, services, and maintenance on forklifts on customer sites or at BHBW site.
• Ensure services are done on time and as per schedule – achieve 95% completion rate.
• Provide mentorship to apprentices assigned to you.
• Maintain professional image when representing BHBW.
• Control own admin (labor booking, service reports, part returns, expenses etc.)
• Work In Progress – no jobs open for more than 7 days.
• Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained.
• Maintain a safe working environment (according to safety policy and procedures)
• Adherence to any reasonable instruction

Qualification, Experience and Competencies

Minimum Qualification

• Grade 12
• Qualified in relevant trade (e.g., Diesel Mechanic/Auto electrical)
• Driver’s license – Code B
• Valid forklift license

Minimum Experience

• Do you have experience on working of forklifts and earth moving equipment?
• Do you have 3-4 years’ experience in the same position?

Competencies

• Sound interpersonal and communication skills
• Basic trouble shooting and problem-solving skills
• Machine specific technical knowledge and skills
• Technical report writing
• Basic business and financial understanding
• Applicable product knowledge
• Customer orientation
• Able to work under without supervision.
• Good knowledge of hydraulics
• Willingness to work overtime and standby.
• Good auto electrical knowledge would be an advantage.
• Ability to work on all types of fork trucks including Big Trucks
• Have a good selection of tools.
• Teamwork
• Computer literate and basic understanding of forklift software
• Ability to work under pressure and meet deadlines.