Technical Authorisations Agent needed at Motus Holdings Limited

Gauteng Full Time Customer Service

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Job title : Technical Authorisations Agent

Job Location : Gauteng,

Deadline : January 20, 2025

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Specific Role Responsibilities

  • Handling incoming calls and ensuring that monthly service level targets are met, both personal and departmental
  • Verifying policy details and supplying dealers with information on request
  • Asses technical information on previous claims
  • Admin duties related to claims and authorisations
  • Maintaining high levels of customer service at all times
  • Liaising with all internal divisions and providing info to necessary parties
  • Scrutinizing of dealer quotes to minimize costs
  • Promote the use of the online system
  • Assisting other teams when the job requires it

Qualifications and Experience

  • Grade 12 / Matric
  • Qualified Technician (Mechanic) – not negotiable
  • Minimum of 1 – 2 years Authorisation Call Centre experience(Advantageous)
  • Minimum 2 years Motor Industry experience

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

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