Technical Business Analyst Job at Capitec Bank

• We are growing our Connect team and adding a second Business Analyst to help us shape and improve a new revenue management system in a complex, high-volume environment. We need someone who can bring together business needs, technical thinking and clear analysis so we can build solutions that work, improve performance and reduce risk.

What you’ll do

• We will rely on this role to help define the right business requirements and turn them into clear, practical specifications that support delivery.
• We will work together to improve how we reconcile usage, recharge and invoice data so we can strengthen revenue accuracy and spot issues earlier.
• We will count on this role to connect business, product and technology teams so that ideas move smoothly into well-built solutions.
• We will need strong analysis of data, business rules and process flows so we can make better decisions in a technically demanding environment.
• We will look to this role to help shape solution design, support implementation and drive continuous improvement across existing and new applications.
• We will value someone who can work independently, ask good questions and stay focused on the outcomes that matter most.

Our team

• We are a small, growing team made up of three software engineers and one other Business Analyst, and we are expanding as we build out this capability. We work in our Connect environment, closely linked to high-volume data, technical platforms and product delivery

Why this role is different

• We are not hiring for a traditional analysis role. We operate in a data-heavy, technically complex space where understanding how things work matters.
• We offer the chance to contribute to a new system from the ground up, influence what gets built and build strong exposure across business, product and technology

What’s in it for you

• We offer meaningful work where you can see the impact of what you build.
• We create an environment where you can grow your technical and analytical skills.
• We support continuous learning through real-world exposure, not just theory.
• We value collaboration, ownership and people who take initiative.
• We provide a stable environment with opportunities to grow your career as the team evolves.

What we’re looking for

Minimum requirements

• We are looking for a relevant tertiary qualification in Business Analysis or a related field
• We need 4–7 years’ experience in business analysis, with the ability to work independently
• We require strong business and data analysis capability, including process understanding and requirement
• We expect experience working across business and technical teams, with strong stakeholder engagement
• We need experience in process design, solution delivery and agile environments
• We expect a solid understanding of how systems are built and delivered (development lifecycle)
• We look for strong analytical thinking, problem solving, communication and planning skills

Preferred

• We would value experience working in financial services or banking
• We would value exposure to telecoms or similar data-intensive environments
• We would value experience working with complex data sets and operational databases
• We would welcome familiarity with cloud-based environments and modern data platforms

Non-negotiable

• We require the ability to write and work confidently with SQL
• We need someone comfortable working in a data-heavy, technical environment

Conditions of employment

• We prefer this role to be based in Stellenbosch
• We require a clear criminal and credit record