Technical Consultant (North America) needed at MRI Software

• Our Technical Consultants work in a team environment while configuring and customizing our real estate software to clients’ needs. You will manage implementation projects and train clients on our software. In the position, you’ll learn and use SQL to solve problems.

RESPONSIBILITIES

• Work with clients to understand their needs.
• Turning business requirements into technical requirements and documented specifications.
• Presenting solutions to stakeholders (non-technical audiences) and soliciting constructive feedback.
• Train clients in the MRI Toolkit.
• Migrate client database to MRI Cloud.
• Install MRI product to self-hosted client Servers.
• Complete data conversions from source software’s to MRI.
• Create reports using both MRI Toolkit and SSRS reporting.
• Learning from, and sharing knowledge and skills with your teammates to improve internal processes and impact.

Requirements:

• Client focus and a passion for quality
• Dedicated and conscientious with an attention to detail
• Strong organization, project, and time management skills
• Familiarity with working with databases
• Previous experience with SQL preferred
• Previous experience in programming is a plus
• Professional communication skills with the ability to confidently articulate technical concepts to non-technical people and train others
• Bachelor’s degree or equivalent work experience
• Previous experience in customer/client service or consulting is helpful