MINIMUM SKILLS AND KNOWLEDGE REQUIRED

• 3 – 5 years’ experience in the promotional printing industry.
• Proven track record in delivering technical training programmes in a production environment.
• In-depth knowledge of machine operation, maintenance, troubleshooting and optimization.
• Strong understanding of safety protocols and best practices related to machine operation and maintenance.
• Expertise in the specific software and tools used in the production department, including design software, print management systems, and quality control tools. (Where applicable). 

BEHAVIOURAL DIMENSIONS REQUIRED

• Technical credibility
• Analytical Thinking
• Leadership Skills
• Time Management
• Presentation & Communication Skills
• Team player
• Judgement & Problem-Solving
• Attention to detail
• Project Management 

BRIEF DESCRIPTION OF KEY PERFORMANCE AREA

• Assess the technical skills of team members and identify areas for improvement.
• Identify training needs and develop training plans for team members, in consultation with the Trainer.
• Develop and implement training programs in collaboration with the Trainer to enhance technical abilities.
• Work closely with the Trainer to organize and conduct training sessions to enhance staff knowledge and skills.
• Conduct regular audits of processes to identify areas of improvement.
• Define and enforce process standards, in consultation with the Technical Manager, to ensure consistency and quality.
• Implement corrective measures to address process breaks and deviations, with guidance from the Technical Manager
• Establish quality control procedures and standards, with support from the Technical Manager.
• Liaise with the Technical Manager and Production Managers to resolve quality-related issues.
• Improve technical skill and ability in process control to improve the quality of the department.
• Reduce and remove rejects from production.