Technical Manager: ADM needed at SITA SOC

Key Responsibility Area 

• Ensure that projects match business needs and requirements, furnish end-user requirements. 
• Reviews requests for application changes, upgrades, and enhancements to ensure they meet the needs of the business. 
• Manage and provide guidance to the team on Applications services processes and procedures as to their use to ensure compliance with standards to maintain the quality of developed applications. 
• Responsible for the delivery of new feature functionality, as well as the production support for in scope Applications and services. 
• Serve as a communication point between Business and the customers for Applications projects and services responsible for and ensure that service level agreements and customer expectations are met. 
• Develop and manage the implementation of the modernization plan for current legacy systems responsible for. 
• Responsible for the establishment of contracts with suppliers, on behalf of the users. (Procurement processes) 
• Responsible for contract management with suppliers, on behalf of the user. (Ensuring suppliers adhere to the various contracts; Setting up required meetings; Receive monthly invoices from the suppliers and process the payment of the invoices from SITA to the suppliers; Invoicing to the user).  

Qualifications and Experience 
Minimum: 

• 3 – 4 Year National Diploma / Degree in Software Engineering/ Computer Science /Information Technology or relevant qualification equivalent to NQF Level 6. 
• Certification: Vendor certification for applications will be an added advantage. 

Experience: 

• A minimum of 8 years in the ICT field, including IT Governance, IT Planning, systems development/procurement, implementation and maintenance/enhancements of integrated solutions across multiple hardware and software platforms with leadership, management, operational responsibility in a large corporate/public sector organisation including: minimum 3 years’ experience in a management/leadership level/role.
• Experience should include the following: Application Lifecycle Management experience including exposure to Agile methodology, .Net, and Web Services development as an added advantage. Experience with large to very large enterprise environments which include multiple site locations Hands-on technical development experience.
• Experience in designing, developing, and writing code for programs, reports, interfaces. Experience in preparing technical design, training, and deployment documentation. Extensive experience in interacting with customers. 
• Experience in the establishment and management of contracts with suppliers will be an added advantage.