Mission of the role:

• Continuously provide training & support within the Parts & Service Department supporting Epiroc customers (internal and external and regional as well as other Africa Countries) by providing Technical & Operator training services for Underground Mining Application offerings. Supporting the latest Epiroc technology, which is being launched into the South African Region in the Underground Mining Application including Autonomous applications.

Main Duties and Responsibilities:

• Ensure quality Technical and Operator training is provided to our customers  – Internal, External and Regional for URE product line customers
• Design and Development quality training material to be ready for new technology
• Adapt and adjust Swedish training ‘products’ to fit the South African region & market.
• Ensure that training is marketed to the customers within the South African Region as a value added service.
• Train all qualified Epiroc employees, South Africa & Region, to achieve the Technical Service Level 1 qualification, Basic Electrical & Hydraulic
• Ensure quality Operator training is provided to our customers – internally and externally to fit the market conditions
• Carry out coaching and assessments as required
• Liaise with product company technical department and forward relevant information to all service departments where applicable
• Ensure that all URE training records, filing and reporting is kept up to date
• Assist with PDI and Troubleshooting on equipment when required – internally and externally and regionally
• Assist other PSD departments in the company as and when required
• Manage costs within the cost centre and company assets
• Nature of the position requires that the incumbent will be travelling to various sites and be away from home for extended periods
• Carry out any other function or duty as may be required in terms of “The Epiroc Way”.

Skills, Competence and Experience:

• Proven past Technical & Operator background experience, and minimum of 3 years Training experience on Technical and Operator training
• Be able to read, understand and cope with basic 24V and 1000 Volt electrical systems
• Be able to read, understand and cope with various hydraulic systems
• Be able to read, understand and cope with Rig Control system
• Good computer literacy skills

Educational Qualification:

• Grade 12
• Must have a Trade certificate – preferable Millwright
• ETDP-related qualification
• Assessor qualification