The technical product owner is responsible for the successful delivery of high-quality products, assisting clients with requirements analysis, project management and support. The technical product owner is responsible for coordinating multiple projects across brands and clients.   This role requires a deep understanding of both technical aspects and user needs, and a commitment to delivering high-quality, customer-centric software solutions while managing risks and fostering a culture of continuous improvement.

Skills & requirements

EXPERIENCE AND SKILLSET:

• The position will require someone with at least 3-4 years of experience as a technical product owner/ project manager/ business analyst in the tech industry. A qualification (Certificate, Diploma or Degree) in project management, Information Systems or anything related would be to your advantage.
• Excellent grasp of ticket writing, agile delivery and business analysis processes. Must have experience using Jira for agile delivery.
• Technical acumen is a must for this role, and successful candidates will need to illustrate a thorough understanding of software systems.

WHAT YOU WILL DO:

Document Product Requirements

• The technical product owner is responsible for eliciting requirements from project stakeholders and clearly defining project context deliverables as well as writing comprehensive user stories and acceptance criteria.
• This will include, but not be limited to understanding and illustrating requirements by means of producing relevant artefacts, including context diagrams, process flows, data flows, C4 diagrams and other relevant artefacts.
• Document impact of requirements on the high level architecture of systems and Analyse software documentation (e.g. API documentation).

Manage Development Projects

• You will work closely with our developers and Scrum Master to produce time estimates for project work.
• Plan & Manage iterations.

Manage client relationships

• Our technical product owners run professional meetings with product stakeholders, build trusting relationships with clients and manage stakeholder expectations.

Manage Product Lifecycle

• You will be required to work with customers in the ongoing enhancement and improvement of the product, provide input into product direction and strategy.
• Manage product support by guiding operational processes as required.

WHAT YOU WILL WORK WITH:

• Jira
• Visio
• Trello
• QTest
• Google Analytics
• Design Thinking Methodologies
• Scrum Framework

THE IDEAL PRODUCT OWNER WOULD BE:

• A collaborative team player 
• Someone with sound emotional intelligence
• A critical thinker and natural problem solver
• Organised and able to work under pressure
• Multi-skilled with varied experience
• Professional with the ability to communicate at all levels of the organisation
• Familiar with technical and business acumen