Technical Support Intern | Impact

Full Time Engineering / Technical

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Job Location : Gauteng, Germiston

Deadline : January 30, 2026

About the Role

The Technical Support Intern drives high-RPM efficiency by managing user data and providing 100% compliant support solutions across enterprise systems. Utilizing ServiceNow for incident orchestration and AWS for cloud support, the intern helps minimize operational risk in the IT lifecycle. Their role leverages data-driven diagnostics to learn the fundamentals of system performance and ensures the technical reliability of the group’s national digital ecosystem.

Job Description

  • The Technical Support intern supports Network Management as well as any OEM and Workshop activities, when required.

Key Responsibilities and Tasks

CV Product Knowledge

  • Gain knowledge on the most relevant transmissions (Traxon and Ecolife)

Documentation

  • Assist in developing repair level 1, 2 and 3 special tooling requirements for partners.

Support

  • Assist with Customer/OEM Support.
  • Report writing.
  • Assist with following up on Purchase orders and admin.

Training

  • Assist in organizing training days.
  • Assist in collecting and collating training material.

Network Management support

  • Support with keeping Sales Force up to date with customer information.
  • Capturing Audit results and presenting the results.

Skills & Qualifications

  • Minimum N4 qualification.
  • Strong technical acumen, with special interest in Commercial vehicles.
  • Strong organizational and data management skills.
  • Computer literacy. (Excel & Word)
  • French speaking would be advantageous

Career Growth & Education

A National Diploma or Degree in Information Technology, Computer Science, or Information Systems is the required academic foundation. Career growth leads toward Support Specialist or Junior System Administrator roles by mastering digital transformation and cloud-native support. Participating in professional development bootcamps in cybersecurity and obtaining cloud certifications provides a pathway to senior leadership in the international tech sector.

Salary & Financial Insight

Estimated monthly stipends range from R8,500 to R14,500, plus performance-linked productivity bonuses. Young professionals should focus on early financial literacy and starting a consistent savings habit in tax-free savings accounts to build long-term capital.

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

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