2 days ago
Job title : Technician (PE)
Job Location : Eastern Cape, Port Elizabeth
Deadline : November 03, 2024
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What you’ll do
- Medium to High Level Technical Support on systems, hardware and software (Onsite, Remote, Telephonic)
- Customer Technical Liaison
- General Fault Finding & Troubleshooting
- Infrastructure Fault Finding & Commissioning
- Project Commissioning
- System Commissioning
- Technical Training (Customer & Internal)
- Technical sales lead development
- Service Calls: Support on all hardware/software installed on all
- Ability to assist HLS with issues in various databases for example SQL Express etc
- Ensure that the incident/ticket system has been updated accordingly and timeously to ensure tracking is in place for all tickets
- Constant communication with customers to ensure that they are kept updated on any tickets or service issues being
- Small Installations: Project Coordinating all new installations by making sure that client knows requirements as well as meeting deadlines
- Maintenance: Ensure that hardware / software maintenance is scheduled and performed on all relevant equipment/systems as per SLA and supplier Accurate and up to date maintenance documentation to provide proof of the services rendered.
- General admin duties include: Timesheets/ Documentation/ Reporting/ Health & Safety
- Training – Customer Training, Supplier Training, Training of Technical Assistants
- Peer assistance: Assist peers as and when necessary. This could involve technical advice, workload assistance, or
- general participation
Your expertise:
- Function related experience: 5 years+
- Leading teams: 2 years
- Project experience: 2 years
- 3+ years security software & hardware installation experience
- 5 + years BES/SQUBE or SYNERION Software & hardware implementation and commissioning experience
- Networking Skills – TCP/IP, DHCP, Static & VLAN (N+ will be beneficial)
- Electronic Skills – Low Current Power,
- Experience in installation of Turnstiles, Vehicle Barriers, Mantraps
- Experience and certification in the installation & commissioning of CCTV and Access control solutions – (Impro, Gallagher, Milestone, Axis, SAFR, Hanwa Techwin, Hikvision, Dahua, Idemia, Suprema, Bosch CCTV)
- Experience and Fire Certification an advantage
- Building Management design and implementation an advantage – Tridium
- Experience in servicing/installing HW / SW supplied by NEXTEC SBT and other Electronic Security and Safety Systems
- Structured and methodical with fault
- Access Control Skills
- CCTV Skills
- General Market Knowledge – Understanding high demand of Customer Service
- Software installation
- Hardware installation skills.
Qualifications:
- Gr 12 or equivalent College diploma
- MCSE and or N+/A+ or DIP Electronic/Electrical Engineering, an advantage
- Access Control and or Time and Attendance system(s) training certification
- SQL Language Query Experience/Certification an advantage
- Microsoft Office competent (Word, Excel, Visio, and PowerPoint)
- PSIRA Certified (Grade E-C)
Qualifications preferred:
- CCTV – Hikvision, Bosch, Milestone
- Access Control – Impro, Gallagher, ZK
- Fire – Ziton, Technoswitch
- Time and Attendance – BES Suite, SQUBE Systems, Jarrison, Kronos
- Basic Electronic
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
- Engineering / Technical jobs