Telemarketing Agent – Homechoice (Southern Suburbs (Cape)) needed at HomeChoice Holdings Limited

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Job title : Telemarketing Agent – Homechoice (Southern Suburbs (Cape))

Job Location : Western Cape, Cape Town

Deadline : July 27, 2024

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Description

This role will be ideal for a candidate who can telephonically market/sell our company’s wide range of products to new and existing customers, ensuring that you meet business objectives whilst maintaining a high level of customer satisfaction

What you will love doing in this role:

  • Meeting sales objectives and revenue targets
  • Ensure that the agreed sales and revenue targets are achieved in line with business requirements
  • Meet operational and quality efficiencies
  • Consistently reach performance targets and standards relating to productivity, adherence, turnaround time, and quality
  • Provide an exceptional customer experience
  • Accurate capturing of customer information
  • Present, promote, and sell products/services in accordance with agreed processes and procedures
  • Ensure a professional, polite, and efficient service is offered by acting as an ambassador
  • Adaptable with the ability to respond positively to working within a pressurized environment
  • Handle objections appropriately to ensure that positive results are achieved whilst maintaining customer satisfaction.
  • Present products to potential customers who meet qualifying criteria

Requirements

What you’ll need to do this role:

  • Matric / Grade 12 (Required)
  • Minimum of 2-3 year’s sales/telemarketing (outbound) experience within a Contact Centre (Required)
  • Must be computer literate (Email, Internet, Word, and Excel)
  • Excellent communication skills (verbal and written)
  • Excellent telephone etiquette
  • Sound understanding of a dialler system and functions
  • Target-driven with the ability to sustain high-performance consistently
  • A clear understanding of a contact centre environment
  • A sound understanding of contact centre metrics and how these are used to review performance to achieve the right results.

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

  • Sales / Retail / Business Development  jobs

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