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Telemarketing Agent- Homechoice (Southern Suburbs (Cape)) needed at HomeChoice Holdings Limited

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Job title : Telemarketing Agent- Homechoice (Southern Suburbs (Cape))

Job Location : Western Cape,

Deadline : November 09, 2024

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Description
What you will love doing in this role

  • Meeting sales objectives and revenue targets
  • Ensure that the agreed sales and revenue targets are achieved in line with business requirements
  • Meet operational and quality efficiencies
  • Consistently reach performance targets and standards relating to productivity, adherence, turnaround time, and quality
  • Provide an exceptional customer experience
  • Accurate capturing of customer information
  • Present, promote, and sell products/services in accordance with agreed processes and procedures
  • Ensure a professional, polite, and efficient service is offered by acting as an ambassador
  • Adaptable with the ability to respond positively to working within a pressurized environment
  • Handle objections appropriately to ensure that positive results are achieved whilst maintaining customer satisfaction.
  • Present products to potential customers who meet qualifying criteria

Requirements
What you’ll need to do this role

  • Matric / Grade 12 (Required)
  • Minimum of 2-3 year’s sales/telemarketing (outbound) experience within a Contact Centre (Required)
  • Must be computer literate (Email, Internet, Word, and Excel)
  • Excellent communication skills (verbal and written)
  • Excellent telephone etiquette
  • Sound understanding of a dialler system and functions
  • Target-driven with the ability to sustain high-performance consistently
  • A clear understanding of a contact centre environment
  • A sound understanding of contact centre metrics and how these are used to review performance to achieve the right results.

Benefits

  • Basic + uncapped commission
  • Spectacular incentive drives
  • Creative agile work environment
  • Provident fund
  • Café and lounge area
  • Staff restaurant with a variety of healthy meal options

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

  • Sales / Retail / Business Development  jobs
  • This job has expired!