Telemarketing Agent- Homechoice (Southern Suburbs (Cape)) needed at HomeChoice Holdings Limited
Job title : Telemarketing Agent- Homechoice (Southern Suburbs (Cape))
Job Location : Western Cape,
Deadline : November 09, 2024
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Description
What you will love doing in this role
- Meeting sales objectives and revenue targets
- Ensure that the agreed sales and revenue targets are achieved in line with business requirements
- Meet operational and quality efficiencies
- Consistently reach performance targets and standards relating to productivity, adherence, turnaround time, and quality
- Provide an exceptional customer experience
- Accurate capturing of customer information
- Present, promote, and sell products/services in accordance with agreed processes and procedures
- Ensure a professional, polite, and efficient service is offered by acting as an ambassador
- Adaptable with the ability to respond positively to working within a pressurized environment
- Handle objections appropriately to ensure that positive results are achieved whilst maintaining customer satisfaction.
- Present products to potential customers who meet qualifying criteria
Requirements
What you’ll need to do this role
- Matric / Grade 12 (Required)
- Minimum of 2-3 year’s sales/telemarketing (outbound) experience within a Contact Centre (Required)
- Must be computer literate (Email, Internet, Word, and Excel)
- Excellent communication skills (verbal and written)
- Excellent telephone etiquette
- Sound understanding of a dialler system and functions
- Target-driven with the ability to sustain high-performance consistently
- A clear understanding of a contact centre environment
- A sound understanding of contact centre metrics and how these are used to review performance to achieve the right results.
Benefits
- Basic + uncapped commission
- Spectacular incentive drives
- Creative agile work environment
- Provident fund
- Café and lounge area
- Staff restaurant with a variety of healthy meal options
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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