Telesales needed at CAB Foods

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Job title : Telesales

Job Location : Western Cape, Stellenbosch

Deadline : July 12, 2024

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A well-established Company requires an experienced, well-presented, friendly, fully bilingual, reliable and hardworking individual who can handle pressure.

Responsibilities / Key Performance Areas:

  •  Handling of all inbound sales queries and orders
  •  Assisting customers face to face, telephonically and via email and Whatsapp
  •  Verifying orders, including customers’ personal information and payment details
  •  Data capturing onto internal computer system
  •  Quotes to existing and potential clients
  •  Informing clients of stock availability, stock alternatives and lead times
  •  Accurate invoicing to clients
  •  Analyse sales reports with continuous feedback to department Manager
  •  Expediting orders through internal liaison
  •  Time management and delivering timeous responses to customer’s requests are crucial
  •  Maintaining and updating sales and customer records
  •  Supporting the sales department with other administrative tasks, as required.

This position requires someone to look after our client base, answer calls and process orders timeously.

  •  Matric/Grade 12 certificate
  •  2 – 3 years’ experience in a similar role
  •  Extensive computer literacy skills such as Excel, Outlook, Omni (advantageous)
  •  Must be able to work as part of a team
  •  Excellent written and verbal communication skills, in both Afrikaans and English
  •  Must be organised, great attention to detail and have a pro-active attitude
  •  Good telephone and email etiquette
  •  Ability to understand the FMCG trade
  •  Reliable transport to and from work
  •  Candidate to reside close to the Head Office or surrounding areas

How to Apply for this Offer

Email your detailed CV with contactable references, salary expectation and qualifications to [email protected] with the job title in the subject line.

  • This job has expired!

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