Territory Support Officer – JHB needed at BP International

Job title : Territory Support Officer – JHB

Job Location : Gauteng, Johannesburg

Deadline : May 23, 2024

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Job Description:

  • Conduct analysis of key retail data and provide reports and insights to the Regional Operations Manager and the Retail Business Managers.
  • This includes regularly set reports, findings and insights as well as ADHOC requests.
  • Support sales team to improve performance by working closely with Retail Business Managers for new volume opportunities.
  • Prepare performance reports and coordinate approvals (rebate, cash sales etc.) of new terms with respect to Delegations of Authority.
  • Act as a focal point of contact for the B2C channel of trade to lead volume improvement activities, demand planning/forecasting processes as well as supply chain issues.
  • Play an integrator role within the site support team to manage the continuous improvement activities of which includes the coordination of the functional teams especially I&E and GBS to engage proper support the team.
  • Develop and maintain an administrative system that will facilitate effective contract management and enforcement by RBMs.
  • Develop and maintain the systems that supervise performance against critical nonfuel KPIs, e.g., fuel recons, rental adjustments, margin adjustments etc.
  • Monitor and report on HSSE performance metrics, including legal compliance, criminal risk assessments (CRAs), audits and inspections, closure of action items, etc.
  • Responsible for compiling a daily log of issues that will impact the business environment and communicating to the RBMs, ROMs and / or customers on a timely and regular basis
  • Process purchase orders for the team as needed.
  • Provide administrative support for the Regional Sales Manager, such as coordinating regional meetings, capturing minutes, and recording and following up on actions. Arrange multi-party VC’s, VTs and teleconferences. Addressing all correspondence, including the preparation of draft responses on behalf of the team, and other ad-hoc requests.
  • Answers and screens calls and takes messages when the team members are out of the office and ensures that messages are passed on to the right people accurately.
  • Provides customer service to the public, field, and office staff by acting as the primary contact for information requests and business enquiries.
  • Co-ordinates travel arrangements, accommodation, and itineraries.
  • Deal with customer queries and re-direct them to relevant staff

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