Who we’re looking for

• We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
• Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

• We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
• As a TM1 Product Consultant you’ll be supporting the delivery, implementation and support of IBM Planning Analytics into a global business, including responsibility of requirements gathering, stakeholder management, maintenance of the backlog, analysis, UAT and Project management.
• This will help us excel at innovating, automating, enhancing and simplifying processes which in turn allows users of the systems faster and more accurate results as close to real time as possible to stay ahead of the game.

What you’ll be doing

As part of your role, your responsibilities will include:

Have knowledge of and able to:

• Test and deploy multidimensional cubes
• Design user interfaces for capturing data; knowledge of PAW reports.
• Post deployment support and maintenance
• User & Permission Management
• Monitor Server Performance
• User Training
• Continually searching for new and useful ways to obtain, integrate and analyse data that is relevant to the company’s business model.
• Find ways to, on a continuous basis, improve processes within current systems. Taking a proactive, rather than reactive approach.
• Troubleshooting and problem-solving of problematic and complex user queries along side TM1 developers.
• Translating client requests into technical requirements – creating comprehensive project roadmaps and ensuring this is executed as effectively and efficiently as possible.
• Be involved in defining development best practices and applying them to the larger team.
• Support end users with the IBM Planning Analytics (TM1,PAX,PAW) system.
• Stakeholder management;
• Includes acting as the primary point of contact for the TM1 application
• Collaborating with stakeholders
• Gathering and defining business requirements
• Backlog management.
• Work with the Business Support team and Business Stakeholders to produce detailed user journeys, acceptance criteria and designs ready for implementation.
• Assist with product /system/process documentation to support Users and Business continuity.
• Work with the scrum Team and PO Manager to deliver key milestones, including managing and prioritising the story backlog to ensure the work items delivered meet expectations.
• Provide regular updates to stakeholders on strategy, successes, learning and progress on product vision.
• Overall owner of the product backlog, keeping the Business and Tech Teams informed of work delivered.

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

• Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
• Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
• Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
• Exceptional attention to detail, ensuring high standards of quality in all outputs
• Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
• At least 1 or more years of IBM Planning Analytics (TM1) consulting experience
• Minimum 3 year working experience in a Technology or Finance environment.
• Stakeholder Management
• Understands software development methodologies

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills:

• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
• Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
• Experience in developing and executing customer retention strategies
• Understanding of the fundamentals of financial accounting
• Proven experience managing projects.
• Relevant Degree or Diploma
• SQL Knowledge
• Python knowledge
• Experience solving complex problems using data analysis
• Previous experience in stakeholder management
• Willingness to learn a new software tool
• Product Owner experience