Job title : Trace and Collections Agent Mr Price Money
Job Location : KwaZulu-Natal, Durban
Deadline : November 07, 2024
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Job Description
- The Tracing and Collections Agent is responsible for improving debtor contact and collections/recoveries by tracing current uncontactable customers whose accounts are in arrears.
What’s in it for you?
- Achieve your targets and enjoy amazing uncapped incentives
- We offer extensive learning and development opportunities to help you advance your career
- Enjoy discounts on merchandise at all Mr Price Group stores, including Mr Price, Mr Price Home, Mr Price Sport, and Miladys
- Vibrant work environment – join a dynamic and energetic team where every day is a new adventure
- Health and wellness programs: stay healthy and happy with our comprehensive wellness programs and benefits
- Recognition and rewards: get recognized and rewarded for your achievements with our exciting incentive programs
- After one year of permanent service, you can join our share scheme and become a part-owner in the success of the company. Build your financial security with the long-term growth of your shares.
Responsibilities
- Tracing, locating and contacting absconded and delinquent customers to collect on overdue installments. Assertively handle calls to difficult debtors to ensure a promise to pay (PTP) date is set. Ensure quality of work is in line with service level agreements (SLA’s).
- Accurately updating customers’ personal, employment and contact details to ensure right party and regular contact when collecting on overdue ac
Qualifications
- Grade: 12.
- A minimum of 1 Year Experience in Collections within a call centre environment
- Knowledge and understanding in: collections, debt recoveries, recoveries tracing & tracing Tools (TU direct, XDS etc; Credit Life-cycle.
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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