Description

• As the Traffic Manager you will effectively manage, monitor and control the flow of work in the creative production process 

What you love doing in this role

• You love managing our creative scope of work and ensuring we have all the available resources to meet the business’s work requirements
• You love managing all the timings of creative output and adjusting them according to trade and changing deadlines
• You love playing as a team by reviewing and accepting briefs from all business divisions and allocating them to available creative resources
• You love managing and onboarding freelances and adding new joiners to the business’s systems
• You love being in charge of formulating the weekly Creative Review agenda where all the weekly creative work is reviewed
• You love collaborating with merchandise and marketing in building and managing the business’s annual timelines 
• You love being involved in the print process and adding the required print material to the monthly content plan
• You love educating and training all departments about the creative processes and platforms
• You love delivering on your promises and ensuring all agreed deadlines are met
• You love doing it right and at the right time, driving operational excellence through your area of supervision

Requirements
What we love about you

• We love your strong organizational skills and ability to manage multiple projects and deadlines efficiently 
• We love your quick-thinking, problem-solving abilities as you help find solutions to unexpected challenges
• We love your analytical mind and ability to assess project progress and performance metrics to drive efficiencies across the creative department
• We love your attention to detail when reviewing work to ensure quality and adherence to guidelines 
• We love your energy and your understanding of the entire creative process and ability to provide constructive feedback
• We love your leadership skills and your ability to cheer-lead and motivate team members while managing workflows
• We love your dedication to time-management and your ability to effectively prioritise tasks to meet deadlines without compromising quality 
• We love your empathy and your understanding of team dynamics as you support colleagues and foster a positive work environment

What you’ll need to do this role

• Project Management Certification
• Degree in logistics, marketing or commerce will be advantageous
• Minimum 3 to 5 years advertising agency/in-house agency experience is essential
• 3 Years’ proven experience in a traffic management role
• Experience in managing the full traffic and production cycle
• Experience in managing and coordinating web and print production with designers, copywriters and proof readers
• Capable of developing clear and up-to-date procedural processes  
• Proven experience in developing and implementing clear processes
• Strong computer skills (MS Excel, Word, PowerPoint, Project, Visio)

Behaviors we love

• Wow my customer
• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need
• Treat the business as my own
• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time
• Play as a team
• Be helpful
• Be inclusive
• Find the fun