Trainee Manager – Middelburg needed at Dis-Chem Pharmacies
Job title : Trainee Manager – Middelburg
Job Location : Mpumalanga,
Deadline : December 12, 2024
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Minimum Requirements
Essential:
- Grade 12 / Matric
- Minimum of 5 years’ retail experience post training
- Minimum of 2 – 3 years as manager with minimum of 8 people reporting directly to them
- Front-end Admin Manager experience
- Retail/FMCG experience
- ERP,CRM or ordering system experience
- KRONOS/ SAP and/ or related system experience
- Willing and able to work retails hours
- Local Traveling required
- Driver’s license and/or own reliable transport
Duties and Responsibilities
Inventory Management:
- Ensures the processing of items including but not limited to goods in transit, cycle counts and physical stock to system matches, stock takes, addressing of shrinkage and overall stock levels.
- Ensures efficient stock flow to the sales floor.
- Participate, assist, and support in the management of shrinkage. Participate, assist and support in the ordering of stock to maintain correct stock levels FMCG, Health and Beauty, when required.
Sales Floor & Receiving:
- Assist with the planning, implementation, and maintenance of promotional stock displays in FMCG, Health and Beauty.
- Assist with the adherence, implementation and maintenance of labeling, pricing and layout standards in FMCG, Health and Beauty.
- Assist with goods receiving duties guided by the standard operating procedures.
- Participates in the delivery of transaction integrity for incoming goods receipts and outgoing returns guided by the company internal control procedures.
- Assist with reconciliation of daily ZMove Packs in accordance with Receiving policies and procedures.
Sales Targets:
- Assists with achieving set store sales targets, including but not limited to FMCG, Health and Beauty.
- Partner with all head of departments to ensure targets are met.
- Support management to ensure promotions are effectively executed.
- Assist management to coordinate with other stores to share knowledge, plan promotional activities, or achieve goals.
- Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.
- Support management to determine all profit and sales objectives and propose strategies to maintain inventory levels and manage all work guided by the store policies and procedures.
- Propose innovative ideas to senior management to increase market share.
- Assist in the development of regional retail strategies to raise customers’ pool, expand store traffic, and optimize profitability in FMCG, Health and Beauty.
Point of Sale Operations and Finance:
- Assist with daily cash-ups and review of the reconciliation’s packs and paperwork.
- Assist with the efficient scheduling of the point-of-sale area to maintain efficient service standards.
- Assist with the monitoring of the store expenses as well as stock adjustments to the correct GL accounts.
- Support in analyzing and interpreting Financial Income statements.
- Assist in ensuring all expense (ordering and monitoring) related items are controlled and managed within budget.
- Support management with transaction integrity throughout the store guided by company internal control procedures.
- Support in ensuring the accuracy and completeness of branch transactions.
- Support management to improve cashier service levels and cashier productivity rates.
- Assist with controlling overtime and casual spend.
- Assist with sign off and investigation of run ends daily.
- Support management to disseminate, collate, and report all relevant information between store and department managers.
- Assist in any internal or external audits conducted in store.
Customer Service:
- Assist with addressing customer complaints promptly and regulate both complaints and compliments.
- Assist with the ensuring that customer request system is operational and actioned daily.
- Encourage and report on new loyalty signups continuously.
- Assist with the ensuring of accurate manual processing of points to customer accounts.
- Assist with providing customers with feedback regarding queries and complaints.
HR Process Support:
- Assist with people administration duties, including but not limited to leave management, scheduling, and staff file management.
- Facilitate human resource processes, submissions, and documentation for the store in compliance with standard operating procedures.
- Account for the execution and transaction on the workforce management system (KRONOS) within the store. This includes but not limited to master data and transactional management.
- Assist the store with the delivery of HR policies and system implementations.
- Support management to ensure employees receive training where necessary and collate feedback from employees on training sessions attended.
Trainee Programme Adherence:
- Participate and engage in meetings, workshops, and other learning opportunities.
- Assist managers and completing assigned tasks for on the job learning purposes.
- Completion of all required learning programs and assessments to be deemed competent.
- Ensure Portfolio of Evidence is filed and kept up to date and ensure sign off with Regional Admin Manager.
General:
- Housekeeping must be in accordance to Dis-Chem standards and ensure store cleanliness.
- Adhere to Dis-Chem Policies and Standard Operating Procedures.
- Adhere to Dis-Chem Health and Safety Regulations.
- Adhere to the Dis-Chem uniform and personal appearance policy.
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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