Job Purpose

Key Outputs may include but are not limited to:

• Manage the admin related to TED team and provide support to the Events coordinator and Logistics team.

Key Outputs may include but are not limited to:

• Oversee the training reception desk, address trainer related queries and deliver front-of house service to delegates and hosts attending sessions or events.
• Manage the TED admin workpool, ensuring adherence to established SLA’s while handling all queries in the departmental mailbox.
• Administrative and logistical support provided to both the team and clients when required.
• Management collaboration to research ways to enhance operational efficiencies for the work environment.
• Ad-hoc assistance with event co-ordination and logistical when required.
• Strong collaboration and relationships with the facilities team to ensure training rooms, meeting rooms and event spaces are managed optimally.
• Responsible for all relevant communication to other stakeholder departments and business areas regarding fielding, follow-up, confirmations and feedback on all queries.
• Maintain and update asset registers, utilisation stats and other departmental related stats.

Job / Role Requirements

Work Experience

Required

• 4 years admin experience
• Preferred (would be advantageous)
• Experience in training and / or events

Education / Qualifications / Accreditations with Professional Body

Required

• Matric
• Preferred (would be advantageous)
• Diploma / degree in office management

Technical Skills or Knowledge

Proficiency Level

Required

• Excel
• Outlook
• Proficient
• Proficient
• Preferred (would be advantageous)
• Planon
• Proficient