Description

• We are searching for a capable individual with advanced administrative and coordination skills to join our Learning and Development Team, to support and coordinate training activities of all Insurance employees within the Group.
• You will be working for a company that is over 100 years old with strong values which are customer centric.  In return for your services, you will be paid a competitive remuneration package.  You will be working for an organization that values employee development and rewards excellent performance.

Ensure effective working processes are conducted by adhering to all HRD policies and procedures.

• Ensure the coordination of all courses are done according to process layout.
• Administer Study Loan application and ex gratia payments.
• Provide advice and respond to queries iro of administration of course.
• Order stationery, obtain quotations and issue requisitions.
• Process travel and subsistence claims and request payments.
• Coordinate the booking of training rooms.
• Coordinate the booking of equipment.
• Coordinate the booking of training material.
• Update course files and record all training for BBBEE, WSP and Budget purpose.

Assist with the effective functioning of the Hub coordinators

• Ensure  claim documents are sent to Head office.
• Ensure claims are verified according to approved training plan.
• Work closely with hub coordinators and trainers to ensure accurate claims processing.
• Track attendance register received from coordinators.
• Follow up on claim documents.
• Liaise with supervisor with regard to any deviation experienced.
• Issue certificates based on training intervention completed

Achieve results and solves problems effectively.

• Plan, prioritise and organise work.
• Provide support to admin clerks with regards to problem solving.
• Assist and coordinate effective project roll out plans.
• Provide training solutions to identified problems.
• Always take business interest into consideration during problem solving.
• Consult with supervisors with regards to problem solving.

Liaise with internal and external business partners.

• Establish good interpersonal relations amongst all stakeholder by rendering assistance, including them in discussions and communicating effectively.
• Make sure all relevant information with regards to changes and processes are adhered to.
• Promote partnership working with other division.
• Liaise effectively with internal and external business partners.
• Work closely with and liaise training plans with managers and supervisors.

Ensure payments are in line with annual approved budget.

• Record losses incurred during training.
• Monitor payment of Tran’s actions (Claims, venue bookings, accommodation etc.)
• Ensure course claims are in line with approved policies with regards to cost.
• Keep track of changes in travel / lunch claims amount.
• Ensure supplier forms are in order.
• Control and verify payments, to prevent double claim processing.

Assist and conduct general ad hoc duties.

• Constantly seek better ways to improve performance.
• Assist in ensuring departmental objectives are met.

Requirements

• Tertiary Qualification: Humanities preferably
• Basic level of proficiency relating to the MS Office Suite ( In particular MS Word, MS Excel and MS PowerPoint)
• 1 year practical experience of HR systems and software
• 1 years co-ordination experience
• Understanding of budgeting and cost control
• Intermediate level understanding of HR business processes and procedures
• knowledge and understanding of relevant legislation