Qualifications & Experience

• Matric.
• Relevant Transport or Logistics Diploma / Degree.
• Minimum of two years working experience in the Transport and Logistics environment.
• Previous exposure to Container Transport both Operational and Administrative.
• Proficient in MS Office Excel, Word, Outlook.
• Previous work experience on Transport Systems.
• Valid driver’s licence.      

Key Responsibilities

PLANNING AND ORGANISING

• Ensure that all data is timeously captured and systems are up to date.
• Prioritise work and manage time to ensure a steady output in order to meet both internal and external deadlines.
• Control the documentation flow to ensure a smooth flow of documents between clients, suppliers, operations, support services and the admin department.
• Trouble Shoot and resolve any queries that may exist with the operations function.
• Assist with the preparation and analysis of various reports that accurately measure the performance of the KZN Container Operations.
• Assist with the preparation for internal and external audits that are carried out.
• Assist with general ops-admin duties as requested by superior.

OPERATIONS CONTROL                                                                           

• Complete daily and weekly operational planning in order to efficiently and effectively execute workload.
• Ensure that the shift plan is; thoroughly documented and covers all current work in progress, and prioritised based on importance/urgency.
• Ensure that all necessary resources are in place to execute the planned work in progress including but not limited to; drivers, vehicles, trailers, safety/general equipment.
• Organise necessary documentation, system appointments as per shift plan.
• Carry out daily Blue Area talks at the start of shift as per process.
• Discuss operations plan with drivers.
• Document any pertinent feedback/concerns from drivers and assistants and update managers accordingly.
• Ensure that the drivers effectively complete vehicle checklist.
• Assist in resolving any issues during this process.
• Complete pre-departure briefing with each driver ensuring that all requirements in place for the drivers to execute the allocated work.
• Ensure that the allocated work is thoroughly explained to the drivers.
• Monitor and maintain communication with drivers during the execution of planned work to ensure effective and efficient execution.
• Trouble shoot and resolve any issues that may cause deviation from plan. Modify and change plans where necessary.
• Maintain effective communication with co-ordinators, managers, clients, consignors, consignees in order to execute planned workload, provide necessary updates and resolve any queries.
• Attend to vehicle maintenance, breakdowns, equipment failures, incidents, accidents timeously and following set policies and procedures.
• Complete driver debriefing at the end of shift ensuring that all completed documentation for work done is scrutinised for accuracy and any deviations/issues/incidents are endorsed and reported to managers.                                                                                    
• Collate all necessary documents for completed work and update vessel trackers, tracking schedules and shift planner.
• Update all vessel tracking for working vessels by checking availability of containers and pending vessels by checking vessel birth status updates on TPT systems.
• Update the shift planner with all work in progress to be carried out by next shift.
• Make necessary Navis appointments for available import containers and export container shipments.
• Complete monthly staff shift roster and rotation.
• Ensure all leave taken by subordinates are tracked and necessary leave forms completed and submitted to admin for processing.
• Ensure that driving hours are closely monitored to ensure compliance with applicable policies and legislation.
• Complete subsistence and meal allowances and submit to payroll weekly per set deadline.
• Complete monthly driver incentives and submit to management for approval.
• Manage the sub-contracting process to ensure all deliveries outsourced are carried out per BIL policies and processes, ensuring that all service levels meet our / client expectations. Manage SLA/KPI’s in this regard.