Transport Relations Officer: Registration and Compliance (5 posts available), Ref No. WCMD 36/2025 needed at Western Cape Government

Job Purpose    

• The Western Cape Mobility Department has an opportunity for a suitably qualified and competent individual to assist with the regulatory and compliance process of the taxi industry. These posts are based in Vangate – Athlone. 

Minimum Requirements    

• An appropriate 3-year National Diploma/B-Degree (or higher qualification); A minimum of 1 year experience in tranportation or Minibus Taxi Industry and compliance; A valid code B driving licence. NB: People with disabilities that restrict driving abilities, but who have reasonable access to transport, may also apply. 

Recommendation    

• Working knowledge of the National Land Transport Act (2009) and National Transport Regulations.

Key Performance Areas    

• Monitor compliance of all registered taxi associations and its members handle and manage conflict; Capacitate minibus taxi industry; Investigation and mediation; Monitor compliance; General administrative duties; Keep and update registration records; Engage with relevant stakeholders and roleplayers regarding legislation.

Competencies    

• Knowledge in the following: Transport legislation and policies; Communication, media management public relations; Inter-governmental relations; Relations, public participation and public transport office administration; Minibus taxi industry; Criminal Procedure Act; Anti-Corruption and Fraud Legislation; Relevant legislation/policies/prescripts and procedures.

Skills needed:

• Research; Analytical thinking; Financial Management; Project Management; Managerial; Computer Literacy; Written and verbal communication; Problem Solving; Presentation; Public speaking; Conflict resolution; Sound organisational; Good people skills; Interpersonal relations; Commitment and integrity; Customer service orientation; Diversity Management; Team leadership; Self-Management and motivation; Ability to act with fact and discretion; Good Grooming and Presentation; High level of reliability; Good telephone etiquette.