Underwriter and Claims Administrator – Plettenberg, Western Cape – Permanent | PSG Konsult Ltd

Job description:

• To provide underwriting & Claims assistance to the Advisers. The position will focus on commercial and personal Lines.

Responsibilities:

• Client face to face meetings if necessary, at the Office
• Liasing and providing feedback to clients of underwriting progress.
• Handling client queries
• Recording details and information on relevant systems
• Building and maintaining good working relationships with clients and internal stakeholders
• Bridging the gap between the office and insurance companies
• Maintaining a good working relationship with insurers
• Reporting
• Understanding policy wording and various products
• Relevant work experience in short term insurance – Commercial and personal lines
• Claims processing

Minimum Requirements:

• Grade 12/Matric
• Fully computer literate (Microsoft Office 365: Word, Excel and Outlook)
• NQF Level 4 Certificate in Short term insurance
• Regulatory examination RE5 successfully completed
• Minimum 3+ Years Claims and Underwriting experience with Commercial and Personal Lines
• Must have own transport/be able to get to the office

Competencies Required:

• Empathy
• Integrity
• Resilient
• Responsibility
• Attention to detail
• Ability to operate independently
• Good verbal and written communication skills
• Good administration skills
• Excellent planning and organizing skills
• Problem solving and analysis
• Time management skills
• Good negotiation skills.
• Strong work ethic, able to work with high volumes of pressure
• Highly focused client with good interpersonal skills. (Customer Service)
• Teamwork

Deadline:9th January,2026