Underwriter: Commercial and Personal Lines – Durbanville, Western Cape – Permanent | PSG Konsult Ltd

Job description:

• The successful candidate will be responsible for underwriting Personal and/or Commercial Lines business, providing clients with tailored coverage solutions that align with their individual and business needs. You will manage all aspects of the underwriting process, including renewals, endorsements, and new business, while maintaining strong relationships with clients. The position will focus on commercial & personal Lines. The individual will also be responsible for servicing and selling of short-term commercial insurance products.

Responsibilities:

• Client face to face meetings if necessary at the Office
• Liasing and providing feedback to clients of underwriting progress.
• Handling client queries
• Underwriting Management: the daily underwriting process preparing Renewals, Sourcing acceptance terms
• Recording details and information on relevant systems
• Building and maintaining good working relationships with clients and internal stakeholders
• Bridging the gap between the office and insurance companies
• Maintaining a good working relationship with insurers
• Reporting
• Manage client retention.
• Understanding policy wording and various products
• Relevant work experience in Short term insurance – Commercial and personal lines
• Quotations for clients
• Follow up on lead
• Help building a client base
• Policy renewals
• Advising clients on their short-term insurance needs

Minimum Requirements:

• NQF Level 4/5 Certificate in Short term insurance (essential)
• DOFA confirmation from FSCA (essential)
• Regulatory examination RE5 successfully completed (essential)
• 5 years relevant work experience in Short term insurance – Commercial lines (essential)

Competencies Required:

• Empathy
• Integrity
• Resilient
• Responsibility
• Attention to detail
• Ability to operate independently
• Good verbal and written communication skills
• Good administration skills
• Excellent planning and organizing skills
• Problem solving and analysis
• Time management skills
• Good negotiation skills.
• Strong work ethic, able to work with high volumes of pressure
• Teamwork
• Highly client-focused with good interpersonal skills
• Resilient with a good level of stress tolerance
• Analysing Problems and providing Solutions
• Structured Approach
• Fully computer literate (Microsoft Office 365: Word, Excel and Outlook)
• Good negotiating skills
• Strong sales and marketing experience

Deadline:6th January,2026