Requirements
Requirements and Experience

• Grade 12 level of numeracy and literacy.
• A Minimum of 2 years experience within a similar role.
• Must be able to work under pressure in a constantly changing environment. 
• Strong interpersonal skills are required.
• Computer literacy essential (MS Office). 
• Strong Customer Orientation
• Team player 
• Very energetic 
• Well organised
• Excellence Orientation (Concern for high-quality work) 
• Ethical Behaviour (Honesty)

Key Performance Areas (KPA)

• Ensure all patient administration is effectively completed per company deadlines and policies.
• Ensure that all financial policies and procedures are followed daily in the unit, i.e., confirmations, billing, private patients, stock, waste, etc.
• Ensure that the unit follows the relevant HR and payroll processes daily.
• Ensure all unit administration is effectively completed per company deadlines and policies.
• Ensure efficient customer service by maintaining proactive and effective communication with stakeholders and interdepartmental staff to maintain optimal service delivery standards.
• Make sure that all staff are trained and educated about the Administration function in the unit and that your related knowledge is constantly updated.
• Demonstrate the National Renal Care Values and Caring the NRC Way.