Unit Administrator – NRC Goodwood (Cape Town CBD) | National Renal Care Pty
Job Location : Western Cape, Cape Town
Deadline : January 29, 2026
About the Role
This role focuses on the high-volume administration of patient data and managing the technical documentation for renal treatments. Utilizing Oracle for financial records and ServiceNow for service requests, the administrator ensures compliance with medical billing and corporate governance. Their work reduces operational risk through accurate record-keeping and ensuring that billing and insurance data are precisely maintained for the Goodwood unit.
Requirements
Requirements and Experience
- Grade 12 level of numeracy and literacy.
- A Minimum of 2 years experience within a similar role.
- Must be able to work under pressure in a constantly changing environment.
- Strong interpersonal skills are required.
- Computer literacy essential (MS Office).
- Strong Customer Orientation
- Team player
- Very energetic
- Well organised
- Excellence Orientation (Concern for high-quality work)
- Ethical Behaviour (Honesty)
Key Performance Areas (KPA)
- Ensure all patient administration is effectively completed per company deadlines and policies.
- Ensure that all financial policies and procedures are followed daily in the unit, i.e., confirmations, billing, private patients, stock, waste, etc.
- Ensure that the unit follows the relevant HR and payroll processes daily.
- Ensure all unit administration is effectively completed per company deadlines and policies.
- Ensure efficient customer service by maintaining proactive and effective communication with stakeholders and interdepartmental staff to maintain optimal service delivery standards.
- Make sure that all staff are trained and educated about the Administration function in the unit and that your related knowledge is constantly updated.
- Demonstrate the National Renal Care Values and Caring the NRC Way.
Career Growth & Education
A Senior Certificate and 1-2 years of experience in healthcare administration or finance are the standard requirements. Career pathways lead to Unit Leader or Regional Admin Coordinator roles for those who demonstrate strong organizational and leadership skills. Participating in specialized workshops on digital administration and healthcare finance through professional platforms provides a path to senior corporate roles.
Salary & Financial Insight
Monthly salaries range from R14,500 to R22,500, including benefits like pension and medical aid. Strategic financial planning should involve a focus on consistent savings and utilizing tax-free savings accounts (TFSA) to build long-term security.
Interested and Qualified candidates should Click here to Apply Now
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