User Experience Librarian needed at University of Pretoria/Universiteit van Pretoria

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Job title : User Experience Librarian

Job Location : Gauteng, Pretoria

Deadline : July 13, 2024

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The incumbent will be responsible for:

  • Designing studies focusing on user behaviour to enhance experiences;
  • Iterating design solutions, and creating prototypes for user testing;
  • Planning and executing usability testing and creating user journey maps across various tasks and platforms to enhance experiences while monitoring user behaviours and preferences;
  • Engaging in co-creation by positioning users at the core of the study, actively involving them as participants in the development process;
  • Identifying project priorities and team members.
  • Analysing and synthesising research findings into actionable recommendations;
  • Collaborating across DLS units to identify relevant user studies and research themes;
  • Advocating for user experience research and user-centred design across all library operations;
  • Providing project management support to teams engaged in user experience research and design initiatives;
  • Collaborating with other researchers, designers, and product managers in collaborative efforts within the institution and beyond;
  • Partnering with web software developers to articulate design needs accurately;
  • Performing user research to guide marketing strategies and communication channels tailored to user preferences;
  • Preparing and managing effective project budgets.


  • Bachelor’s in Information Science, Psychology, or related field and a UX/UI design qualification PLUS three years’ experience in conducting user experience research.


  • Knowledge of UX research methodologies;
  • Proficiency in qualitative and quantitative research methods;
  • Understanding of accessibility principles and guidelines;
  • Ability to analyse, interpret, and communicate research data effectively;
  • Proficiency in UX design tools such as Adobe XD, Sketch, or Figma;
  • Ability to manage multiple projects and prioritize tasks effectively;
  • Knowledge or experience of customer experience;
  • Good outreach and communication skills.

How to Apply for this Offer

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  • This job has expired!