Overview

• Responsible for setting sales strategies as it relates to customer accounts that are aligned with geography strategy and achieving sales goals that drive market share, volume and revenue growth
• Leads and manages existing customer relationships, and works to identify opportunities and customer needs
• Partners with customers to deliver customized solutions and comprehensive consulting support
• Responsible for pipeline management at the account level

Role

• Sets objectives and plays a lead role in achieving sales and net revenue targets
• Provides direction for overall strategies, messaging and proposals for customers
• Leads and manages key customer relationships at the senior level
• Reviews reports on customer’s existing business to determine opportunities for additional revenue
• Provides consultative analysis, industry insights, and thought leadership to the customer
• Represents the voice of the market and customers to internal stakeholders
• Oversees implementation of sales plans including business development, marketing and product management
• Negotiates the customer agreement process ensuring global resource linkage
• Formally supervises and coaches several groups/teams and influences how the function is structured
• Helps identify, coach and groom top talent and pro-actively develops employees as organizational resources

All About You

• Broad or extensive experience with sales strategy development and execution in complex/global accounts
• Extensive track record in achieving success/profitability for key customer accounts
• Experience supervising and coaching teams of account managers to serve complex customer accounts
• Demonstrated success in incorporating new solutions into existing customer accounts
• Experience in negotiating challenging situations and closing complex deals