Waiter – Maternity Cover needed at Faircape Group

Job Description

• We are seeking a Temporary Waiter to join the team at our facility Tokai Estate in the Southern Suburbs.
• The successful candidate will be responsible for ensuring guests and residents are served with professionalism, efficiency, and courtesy.

Please note: This position is a maternity cover role for a duration of 4 months.

Job duties include, but are not limited to the following:

• Changing table linen as required and ensuring dirty or damaged linen is counted and exchanged for clean, usable items.
• Cleaning and refilling cruet and condiment sets.
• Setting tables to laid-down standards, ensuring that all items used are clean, undamaged and in a good state of repair.
• Maintain designated areas to meet required hygiene standards
• Have thorough knowledge of all menu items to confidently recommend or explain options to residents.
• Serving food and beverages in accordance with laid-down standards, maintaining a professional and courteous demeanor.
• Practicing excellent customer relations at all times, accommodating resident needs without inconveniencing other guests.
• Handling customer complaints effectively and reporting all complaints to the manager.
• Assisting with daily, weekly and monthly stock audits, reporting variances or breakages to your manager.
• Restock and replenish bar inventory and supplies.
• Ensuring accurate billing of orders and reporting any errors to the manager.
• Maintaining high standards of personal hygiene and grooming.
• Be willing to assist outside of normal working hours with private events as required.

Experience and knowledge:

• Proven experience as Waiter 
• Bartending and Barista experience advantageous 
• Excellent customer service skills
• Ability to work as part of a team
• Knowledge of serving etiquette and basic wine knowledge

Skills and Attributes:

• Excellent interpersonal and communication skills
• Demonstrates a sense of urgency 
• Dedicated team player and positive attitude
• Focuses on achieving excellence and maintaining high-quality standards