Job Objectives:

• Adherence to compliance, SOP’s and company policies (SHEQ, QA)
• Productivity management – Capacity management, order processing cycle time, manning utilization, unplanned downtime
• Equipment up-time and maintenance – Asset inspections and reports are performed as required
• Reporting on daily performance and Order status
• Daily/Weekly/Monthly management reports
• Attainment of daily operational targets
• Order processing within required turnaround times. (Transfers and sales orders)
• Conduct and supervise cycle counting and bin check process
• Return stock to vendor / claims generated by operations
• Inventory and Receiving departments for both Wholesale and Distribution
• Housekeeping
• Management of quality and output levels
• Performance management of staff, staff training and discipline
• Set targets and deadlines for direct reports
• Assistance of stock counts within PDC Wholesale and Distribution
• Control and resolution of order disputes / claims internally and externally
• Manage staff compliment for overtime when required

Job related knowledge and skills:

• Computer skills on MS Office (Word and Excel Level 3)
• Product knowledge
• Financial understanding – budget.

Minimum requirements

Experience and Education:

• Matric/NQF Level 4 (Essential)
• Relevant Tertiary Qualifications (Advantageous)
• 3 – 5 years’ experience in a Pharmaceutical/ Distribution & Wholesale/ FMCG/ Supply Chain & Logistic environment (Essential)
• 2 Years’ experience in dealing with supplier returns, with keen understanding of supplier policies
• 1-2 years supervisory/people management experience