Key Responsibilities:

• Lead day-to-day warehouse operations activities, managing inbound and outbound logistics, resource allocation, and order fulfillment to maintain seamless workflows.
• Maintain the highest standard of customer service by ensuring accurate order processing, on-time deliveries, and prompt resolution of inquiries or issues.
• Implement robust inventory control measures to maintain accurate stock levels, reduce shrinkage, and minimize discrepancies.
• Continuously monitor and enhance warehouse productivity metrics, driving a culture of improvement.
• Optimize warehouse processes to reduce cycle times, elevating operational efficiency and order processing speed.
• Minimize order lead times by optimizing processing workflows for faster customer delivery.
• Champion a safety-oriented culture, tracking incidents and injuries to ensure a secure work environment.
• Analyze and manage order processing costs, implementing strategies to enhance profitability.
• Track metrics like picking accuracy and safety adherence to optimize employee productivity.
• Identify areas for improvement and implement lean principles and best practices, driving continuous improvement initiatives.
• Utilize Warehouse Management Systems (WMS) to optimize operations, enhance inventory accuracy, and boost overall warehouse productivity.

Qualifications:

• Diploma or Advanced Certificates in Logistics, Supply Chain Management, or related field (preferred)
• At least 5 years of demonstrated experience in warehouse supervision and management
• Proficiency in Warehouse Management Systems (WMS)
• Exceptional leadership and team management skills
• Strong problem-solving abilities
• Expertise in lean principles and process enhancement
• Familiarity with health, safety, and security protocols
• Effective communication and interpersonal skills
• Adaptability in a fast-paced, dynamic environment