Welcome Services + Meetings/Events Coordinator (Dual Role) Bloemfontein Job at Club Med

You are

• Creative and have the techniques required for creating memorable experiences for our guests.
• Attentive, you offer each guest personalised and tailor-made service.
• Well-organised, you manage and prioritise your tasks with an eye for detail.
• Smiling and friendly, you ensure our customers feel welcome.

You will

• Welcome customers and ensure their follow-up in the resort by personalizing customer relations
• Manage arrivals and departures (check-in and check-out), telephone switchboard, keep information media available to customers, collect invoices and control deferred operations
• Be the privileged contact between the various services of the Resort, the Meetings and Events sales offices and client companies
• Manage the Meetings and Events service and guarantee the smooth running of group stays
• Ensure that the service meets Club Med quality standards
• Manage the economic and qualitative results of the Meetings and Events area in the Resort
• Guarantee compliance with Club Med health and safety rules as well as maintenance of the resort’s assets