Wellness Officer – Limpopo Region needed at Fidelity Services Group

Main Job Purpose:  

• The Wellness Officer Social Worker will be responsible for supporting the mental and emotional well-being of individuals within the organization. They will provide counselling, emotional support, and resources to help employees manage stress, improve coping skills, and enhance overall wellness.  

Minimum Requirements:   

• Grade 12/Matric Certificate.
• A degree in Social work.
• Licensed or eligible for licensure as a social worker in the state of employment.  
• Previous experience providing counselling and support services in a mental health or wellness setting.  
• Valid driver’s license and own vehicle is required. 
• Language:  English, Sepedi, Xitsonga, Tshevenda (Added Advantage).
• Preferably based in the Polokwane area, willing to travel (Limpopo Region)
• Strong interpersonal and communication skills.  
• Ability to work effectively with individuals from diverse backgrounds and experiences.  
• Familiarity with mental health resources and support services in the community.  
• Ability to maintain confidentiality and professionalism in all interactions with employees.  
• Commitment to promoting mental health and wellness in the workplace.  

Jobs Objectives  

• Facilitate provision of critical financial and non-financial support to Fidelity Services Group employees facing injuries, emergencies, and hardships  
• Educate or facilitate quarterly workshops to address health challenges, reduce stress, address anxiety, depression and build resilience and coping mechanisms.  
• Promote wellness awareness through internal communication (email, posters, FESS, EVP Team Sessions.  
• Provide or facilitate counselling services for employees and their immediate families  
• Promote EAP awareness through internal communication (email, posters, FESS, EVP Team Sessions.  
• Mental Health First Aid Training  
• Facilitate, schedule or Train employees as Mental Health First Aid Trainers to identify and support employees in distress.  
• Provide emotional support and practical support to employees affected by death of co-worker  
• Collaborate with HR, and COIDA department managers to identify affected employees- create regional WhatsApp groups (HR, COIDA and Wellness Champions) for quick communication mechanism.  
• Schedule bereavement support sessions and counselling sessions facilitated by grief counsellor for affected teams within one week of incident.  
• Report back to National Wellness Manager within 24 hours.  
• Create peer support groups within teams to foster a culture of empathy and shared healing.  
• Facilitate quarterly on-site health screening focusing on blood pressure, glucose levels, BMI etc.  
• Facilitate ongoing workshops and awareness sessions on physical wellness focusing on blood pressure, glucose levels, BMI etc.  
• Promote physical wellness through internal communication (email, posters, FESS, EVP Team sessions focusing on blood pressure, glucose levels, BMI etc.  
• Facilitate financial literacy workshops to educate employees on budgeting, savings and managing debt.  
• Promote financial literacy though internal communication (email, posters, FESS, EVP Team sessions focusing on budgeting, savings and managing debt.  
• Pre-Retirement Planning  
• Schedule and coordinate one-one sessions for employees due for retirement between 50 and 60 years of age facilitated by financial advisors.  
• Keep records and report pre-retirement session held and report to National Wellness Manager on monthly basis.  
• Facilitate team-building activities to foster camaraderie  
• Facilitate skills development programs to enhance job-related skills and career growth.  
• Facilitate Wellness Days to educate employees about Wellness.

Other personality attributes:   

• Energetic self-starter.  
• Hands on approach.  
• Commercially and financially focused.  
• Entrepreneurial streak.  
• Cohesive and systemic thinker.  
• Attention to detail and accuracy.  
• Demanding and strong manager with very high standards and proven leadership qualities.  
• Creative problem solver.  
• Confident communicator, strong in both verbal and written communications.  
• Ability to influence (up and down).  
• Ability to effectively business partner with cross functional departments, and other stakeholders of the business.  
• Team player/ resilient character.