X4 Specialist: Policy & Procedure – PDE (Modernisation) needed at The South African Revenue Service

Job Purpose

• To provide expertise, advice and support in practice, formulation and associated best practice improvement tactics, by ensuring that complex operational policy and standard operating procedures on a national level, are in line with international conventions and agreements, quality management standards and best practices, in order to enable tactical translation and operational implementation in Tax, Customs and/or Excise.

Education and Experience

Minimum Qualification & Experience Required

• Bachelor’s Degree / Advanced Diploma (NQF 7) in law, economics or taxation AND 8-10 years’ experience, governance, policy analysis or similar, of which 3-4 years ideally at operational specialist level.

OR

• Senior Certificate (NQF 4) AND 15 years related experience in Tax, Customs and/or Excise, governance, policy analysis or similar, of which 3-4 years at operational specialist level.  

Job Outputs:

Process

• Develop policies, procedures, standards and guidelines within Tax, Customs and/or Excise.
• Administer and interpret legislation and provide specialist advice in the area of speciality, which is Tax, Customs and/or Excise.
• Translate top down policy in relation to Tax, Customs and/or Excise and communicate impact to relevant stakeholders.
• Optimise the operational environment through research and application of best practices and ensure alignment to the overall infrastructure strategy.
• Evaluate policy and standard operating procedure proposals within the broader framework of SARS goals and in conjunction with all relevant role players.
• Apply judgment within policy and procedures to support and meet business needs.
• Analyse and make recommendations about improvements to specialist systems, procedures and Tax, Customs and/or Excise practice.
• Contribute to the optimum utilisation of organisational resources, advising on effective planning and development of Tax, Customs and/or Excise resource plans.
• Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
• Draw on own technical or professional expertise, knowledge and experience to identify and recommend tactical solutions to problems in practices.
• Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes.
• Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes and systems across an internal value chain.
• Plan for value-added, continuous practice and system improvements to deliver on objectives to enhance tactical implementation and excellence.
• Proactively identify interconnected problems, determine its impact and use such to develop best fit alternatives and best practice implementation solutions.
• Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation.
• Develop and implement research methodologies and techniques which enable monitoring and reporting of research and analytical activities.

Governance

• Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

People

• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
• Provide specialist know-how, support, advice and practice thought leadership in Enforcement processes.

Finance

• Implement and monitor financial control, management of costs and corporate governance.

Client

• Develop and ensure implementation of a practice that builds service delivery excellence and encourages others to provide exceptional stakeholder service.
• Participate in the specialist practice community and contribute positively to organisational knowledge management.
• Provide authoritative, specialist expertise and advice to internal and external stakeholders.

Behavioural competencies

• Attention to Detail
• Accountability
• Analytical Thinking
• Commitment to Continuous Learning
• Conceptual Thinking
• Developing Others
• Integrity
• Trust
• Fairness and Transparency
• Problem Solving Analysis and Judgement
• Organisational Awareness

Technical competencies

• Business Knowledge
• Data Collection and Analysis
• Policy Analysis
• Governance, Ethics and Values
• Risk Compliance
• Functional Policies and Procedures
• Reporting
• Reporting Interpretation