Yes Opportunity – Contact Centre Agent – Cape Town needed at TFG

JOB DESCRIPTION

• Enter the job market and get a life-changing first working experience in our exciting retail Call centre environment.
• Tick the boxes below and you might just get a YES from us!
• Aged between 18 to 29 years old
• Matric (Preferable)
• Available and willing to work a fixed term 12 month contract
• Should not have been employed permanently with a single employer continuously for more than 1 year
• Should not be studying full time in the year of employment (April 2024 – April 2025)
• Should not have participated or been registered on the YES programme before
• Transportation for the applicants own account (if applicable)

Responsibilities:  

• Being an ambassador for our brand and offering amazing Customer experience. 
• Exceed Customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 

Qualifications: 

• Grade 12 (Matric)  

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Being an ambassador for our brand and offering amazing Customer experience. 
• Exceed Customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times.