Job Summary

• Develop, implement and manage the end-to-end IT Asset Management capability & manage, maintain and enhance the organization’s asset portfolio to deliver optimised asset performance & related customer & business impacts. Asset management includes but may not be limited to: • Overall OR specified Asset portfolio management (HAM & OR; SAM) • Asset Planning & Acquisition  Asset Deployment, Operation & Maintenance asset Tracking / Monitoring  Asset Upgrades & Disposals

Job Description

Job Profile Summary:

• Develop, implement, and lead an integrated software asset management capability (people, processes, and systems) that enables the organization to optimize the provisioning, cost, quality, and value of software. This role supports the delivery of scalable, resilient, efficient, and effective technology products and services.

Key Accountabilities:

Asset Management Direction Setting and Transformation:

• Work collaboratively across the business and leverage expertise in Technology and IT Asset Management (trends, tools, and practices) to define the future state vision for Asset Management.
• Define, identify, collate, manage, and hold one-stop-shop accountability for the SAM function to enable commercial decision-making.
• Understand and grasp the end-to-end asset base performance, including asset types, lifecycle data, asset events, and critical data.
• Translate technology roadmaps and plans into implications for Asset Management .
• Lead the development of a transformational asset management strategy.
• Cascade the asset management vision and strategy across the business and technology teams.
• Strengthen partnerships with Technology and Business Leadership teams for maximum business impact.
• Create an environment to drive and implement an evolving asset management vision.
• Take ownership of asset management data sets to understand the costs and continuously improve it.
• Develop and improve a leading practice asset management cost model.
• Achieve operational efficiency and effectiveness targets.
• Analyze operational cost data, identify cost-saving efficiencies, and influence the business to adopt these efficiencies.
• Assess existing asset management capabilities and cost model against requirements and develop plans to address gaps.
• Drive alignment of internal and external teams for successful asset management delivery.
• Monitor the performance of asset management across the organization24.
• Leverage monitoring and performance data to ensure uninterrupted business operations.

Commercial Management and Impact:

• Collaborate with Group procurement and technology leaders for commercial contracting and vendor engagement.
• Guide and advise the business on optimal commercial contracting arrangements.
• Ensure compliance with Group procurement standards and frameworks.
• Contribute to Group Procurement standards, frameworks, processes, and practices.
• Apply risk, governance, compliance, and regulatory frameworks and standards.
• Lead input and reporting requirements for risk, regulatory, compliance, and governance processes.

People:

• Set and cascade strategic direction to the asset management team.
• Drive a culture of continuous improvement and change.
• Attract, recruit, develop, retain, reward, and deploy a diverse resource base.
• Build a high-performance team environment through self-directed teams.
• Assume accountability for the right people in the right teams.
• Leverage partnering and coaching expertise to improve technical service delivery.

Skills & Experience Required:

Software License Management:

• Manage software assets as they relate to the ITAM lifecycle.
• Consult on optimizing license usage and evaluate licensing options.
• Work closely with technology product owners responsible for software licensing contracts.
• Participate in negotiations of large complex software contracts.

Data Analysis:

• Proficiency in SQL and advanced Excel analysis.
• Strong financial acumen to support decision-making and cost management.
• Analyze large volumes of data relating to software entitlement and communicate information to business and finance for decision-making purposes.
• Have a general understanding of databases.
• Experience with Flexera or similar software asset management tools.
• Familiarity with ServiceNow.
• Ability to extract, analyze, and interpret data to draw meaningful conclusions.

Software Asset Lifecycle Knowledge:

• Familiarity with all stages of the software asset lifecycle.
• Knowledge of SCCM, Intune, and JAMF software management solutions.
• Contract and Negotiation Skills:
• Experience in contract management and negotiation.

Leadership and Team Management Experience:

• Exceptional team leadership skills and proven experience managing a team.
• Support software asset management team development.

Education

• Bachelor’s Degree: Information Technology