KZN Flexicare – Telesales Consultant needed at Discovery Limited

Key Outputs

The successful individual will be required to perform on, but not limited to the following key outputs:

• Achieve Sales target
• Communication to members telephonically via fax and email
• Attending to general administration
• Conduct Financial Needs Analysis
•  Achieve quality target
• Overcome objections
• Adhering to service level agreements

Personal attributes and skills

The successful individual will be required to demonstrate the following competencies:

• Target Driven
• Team Player
• Goal orientated
• Self motivated
• Ability to perform under pressure
• Adapt to change
• Persuasiveness
• Resilience/Tenacity
• Sound Time Management
• Self managed
• Attention to detail
• Ability to learn quickly and apply knowledge
• Speak fluently (accent neutral) English/Afrikaans

Qualification & Experience

•  Matric
•  At least 1year sales experience, preferably in an outbound telesales environment
• Minimum 1 year health product knowledge, Discovery Health Knowledge is an advantage
•  PC literacy, email, word, excel
• Tertiary qualification an advantage
• NQF5 and RE5 qualification