Key Performance Areas:

• To perform this job successfully, the appointed individual must be able to perform each key performance area satisfactorily.
• This list of key performance areas is not exhaustive and may be changed to accommodate business needs from time to time:
• Overall supervision to ensure administrative tasks related to all documentation of the Toyota Material Handling debtors and ensure that business operations/documents are completed correctly and timeously: accurate supervision of all finance documentation and timeous submission thereof to Toyota Material Handling debtors, managing, analysis of, reconciling, reporting and collection of all Toyota Material Handling debtors’ accounts.
• Overall supervisory responsibility to ensure all administrative functions regarding debt collection and Toyota Material Handling debtor’s reconciliations are in place, assisting with queries and facilitating the resolving of all Toyota Material Handling debtors’ queries.
• Overall supervisory responsibility to accurately and timeously prepare and distribute scheduled (monthly, weekly and daily) and ad-hoc reports as might be requested by department manager and / or national, e.g.: weekly reports on outstanding/overdue accounts, stop supply, etc.
• Facilitating Toyota Material Handling debtors’ complaints and queries; foster and maintain dedication to service excellence in every aspect of work carried out; ensure timeous feedback / communication to Toyota Material Handling debtors
• Ensure that all aspects relating to Toyota Material Handling debtors, function as an efficient resource for the company by continuously evaluating and monitoring quality and accuracy of work, implementing and driving Investors In People in line with company strategic objectives, ensure effective inter-departmental and internal communication
• Initiate and facilitate weekly individual feedback meetings with managers on disputes/queries; report submitted monthly to management.
• Assist Accounts Administrators with debit order changes / updates and assist with reconciliation of accounts
• Check and approve credit applications (new customers)
• Establish and maintain good customer relations and assist with difficult accounts by attending meetings with customers
• Supervision to ensure accurate and timely preparation and submission of supplier recons for payment, ensuring that payments to suppliers are verified and collaborated against orders in the system, and the reconciliation between the balance per the system and the statement is correct
• Supervision to ensure that supplier queries and disputes are resolved by communicating with suppliers regularly and providing them with supporting documentation as requested i.e. remittances, proof of payment etc. Continued dedication to supplier satisfaction and service excellence will be key
• Supervision to ensure that accurate recordkeeping and filing of all creditor recons and correspondence