Specialist Clerk Sales: Animal Health (Retail) (Ermelo) needed at AFGRI Equipment

Description

• To ensure effective marketing and sales of Afgri Retail animal health product range.

Requirements

REQUIRED MINIMUM EDUCATION/TRAINING

• Grade 12
• Animal Health Qualification/AVCASA

REQUIRED MINIMUM WORK EXPERIENCE

• 5 years relevant experience

KEY PERFORMANCE AREAS

• Execute sales and marketing strategies efficiently and profitably.
• Manage expiry and best-before dates and maintain relevant registers.
• Enhance access to products and services by providing competitive pricing information and quality assurance to customers.
• Ensure timely delivery and after-sales service.
• Communicate market trends to relevant departments and stakeholders.
• Build and maintain a customer database.
• Identify business growth opportunities beyond traditional agricultural markets.
• Inform clients of legal requirements for purchasing certain products.
• Attend product knowledge training sessions.
• Achieve sales and margin targets in line with branch budgets.
• Ensure profitability through effective financial management.
• Maintain accurate sales administration records.
• Adhere to company policies and procedures in the sales and marketing environment.
• Plan stock levels based on historical data.
• Conduct regular stock counts and manage stock rotation to minimise losses and ensure stock is managed according to operating procedures.
• Order and receive stock, ensuring accurate counts and pricing.
• Provide accurate and timely quotations, and follow up on outstanding quotations with suppliers and customers to grow sales and customer base.
• Maintain, clean and organise shelves, and display stock according to merchandising standards and ensure displays are relevant to seasonal needs and enhance add-on sales.
• Record and report specific customer needs.
• Handle customer queries and complaints efficiently to ensure customer satisfaction.

TECHNICAL KNOWLEDGE/ COMPETENCIES

• Customer Service Focus
• How to analyze business opportunity
• Planning and organizing
• Innovative thinking
• Decision Making

BEHAVIOURAL COMPETENCIES

• Problem-solving
• Negotiation skills
• Marketing
• Delegating
• Coaching
• Flexibility
• Stress Management
• Excellent communication skills
• Bilingual
• Analytical thinking