QS Business Supporter (Port Elizabeth) needed at Aspen Pharma Group

Description
Overview

• Provision of business support on all aspects of the area’s work 
• Coordination and execution of administrative functions within the Quality area

Responsibilities

• Administrative support
• Provide input into work activities and priorities for the unit.
• Monitor adherence to schedules, organise and schedule meetings, monitor quality area activities, and plan and make travel arrangements.
• Prepare, compile and release documentation to external departments.
• Coordinate project and office services.
• Performs advanced administrative, operational, customer support and computational tasks.
• Process compliance (CAPAs, change, controls, deviations)
• Administer CAPAs requests. 
• Coordinate the required tracking of change requests to SOPs and processes and assist in determining compliance with control process.
• Assist in analysing deviation trends.
• Coordinate the required tracking of overdue CAPAs, CCs, deviations and internal audit reports and responses.

External audits management

• Coordinate audits relating to document and information management. 
• Coordinate and provide support during external and customer and statutory external audits.
• Management review, reporting and record-keeping
• Assist in tracking and reporting on in-country quality metrics. 
• Assist in the gathering and consolidating/ compiling information required for reporting.
• Consolidate documents.
• Maintain and update records and systems as required.
• Retrieve documentation and records to facilitate query resolution.

Stakeholder relations

• Communicate with internal stakeholders to achieve work objectives, maintain relationships and to assist and convey information.
• Schedule meetings with local suppliers.

Requirements

Skills required

Background/experience

• 3 to 6 years of relevant experience 
• Grade 12 Certificate

Specific job skills

• Broad working knowledge of concepts, terminology and specialised admin requirements to support Quality area

Competencies

• Information Gathering
• Following Procedures
• Planning and Organising
• Meeting Deadlines