Operational Quality Specialist needed at Metso Outotec

What you’ll do

• Coordinate warranty and non-conformance claims and act as warranty case project manager
• Own actions related to claims, ensuring completion in cooperation with key stakeholders and experts
• Maintain communication and reporting with the Claim Owner, Market Areas, and business line
• Identify repetitive issues and assist in driving cost reduction for the Mill Lining warranty
• Represent Mill Lining within the Metso quality community 
• Support finance with warranty reserve bookings
• Support continuous improvement and ensure best practice sharing
• Ensure compliance to Metso processes, policies, and guidelines

Who you are

• You bring several years of industry experience from the management of quality topics within your business
• Diploma / B.E Mechanical with experience in Mill Lining highly desirable
• Enthusiastic about generating customer value and leading through data
• Goal-oriented, process driven, and fully compliant with company policies and local regulations
• Strong desire to contribute to our continued success. As a collaborative team member you have a proven track record in navigating different environments and cultures.
• Excellent business understanding with the ability to continuously improve operations
• Full working proficiency in English.