Driver – Mthatha needed at The Heineken Company

Key Responsibilities

• Safely operate company vehicles to do collections and make deliveries to customers and distributors.
• Load and unload delivery vehicles, ensuring that all products are safely and securely transported.
• Follow established delivery routes and schedules, ensuring that all deliveries are made on time and in accordance with customer requirements.
• Provide excellent customer service to all customers, answering questions and resolving any delivery issues.
• Maintain accurate delivery records and documentation, including proof of delivery and invoices.
• Ensure that company vehicles are well-maintained, cleaned, and fuelled, and that all maintenance and cleaning is performed in a timely and cost-effective manner.
• Comply with all traffic laws and regulations and maintain a safe driving record.
• Ensure accurate records are kept in the vehicle logbook.
• Keep the vehicle clean and without damages.
• Ensure that load is evenly distributed when loading and off-loading.
• Ensure that vehicle is checked by completing the vehicle checklist.
• Complete preload vehicle inspection and post load vehicle inspection.
• Notify Customer Delivery office of departure.
• Always adhere to traffic rules and regulations as well as speed limits.  
• Ensure presentability and quality of products loaded and delivered.
• Ensure that all KPI measures for delivery execution is achieved at all times.
• On arrival at customer, inform the customer of delivery and request permission to proceed with off-loading.
• Handle all customer complaints professionally and forward complaints to the relevant Stakeholders for action if needed.
• Handle accidents and identified faults as per the prescribed procedure and report within 24 hours.
• Complete log sheets and ensure that all documentation is correct and handled in accordance with deadlines.
• Assist with device execution and crew management on hired vehicles when required from time to time due to volumes.
• Ensure the safety of all personnel and that they adhere to Personal Protective Equipment requirements.
• Ensure that no unnecessary breakages occur during loading and off-loading.
• Carry out any ad-hoc tasks as instructed by supervisor.

Job Requirements

• Minimum Grade 12 (Matric) Qualification.
• A valid drivers’ license for a delivery vehicle (Code EC/ PDP).
• A commercial driver’s license is an added advantage.
• A minimum of 2 years of experience driving delivery vehicles.
• Experience in the alcoholic beverages industry is a plus.
• Excellent customer service skills.
• Good verbal and written communication skills.
• Ability to work independently and as part of a team.
• Safe and responsible driving skills.
• Ability to operate delivery vehicles and load and unload products.
• Excellent customer service skills.
• Good verbal and written communication skills.
• Ability to work independently and as part of a team.
• Ability to work flexible hours and to handle multiple deliveries in a fast-paced environment.