Description

• Starke Ayres is the foremost African specialist and global supplier of premium vegetable, flower and lawn seed varieties – both for commercial and home garden planting. The following position has become available for a Receiving and Dispatch Clerk, based in Pietermaritzburg. The purpose of this role is ensuring all orders from walk-in customers and seed reps are processed promptly and efficiently as per Customer’s requirements, assists with Receiving and Dispatching.

RESPONSIBILTIES:

• Assist with Receiving and Dispatching of orders internal and external.
• Check stock received Bi-weekly according to Transfers, bringing any discrepancies to the Supervisor’s attention.
• Check stock according to picking slips, bring any discrepancies to the Supervisor’s attention.
• De-briefing of all POD’s and Credit/Return notes.
• Assist with daily stock checks, ensuring stock holding is correct, bring any discrepancies to the Supervisor’s attention.
• Assist with Bi-Annual Stock Takes
• Maintains filing of POD’s and Credits on a daily/weekly & monthly basis.
• Yearly binding and Docu-banking of all documentation.
• Handle customer inquiries telephonically or refer to company Rep.
• Assist all call in customers, Process orders, and order in stock if no sufficient stock.
• Identify and escalate priority issues.
• Providing necessary feedback to Sales Representatives/ Customers.

Requirements
REQUIREMENTS:

• Grade 12 National Senior Certificate (Essential)
• 2 Years experience as admin/customer service/receiving and dispatch clerk (essential)
• 2 years experience in route planning ensuring effective and efficient deliveries
• Computer literate (Microsoft office)
• Ability to work with others
• Ability to work in FMCG
• Ability to work under pressure