Customer Security Manager – MEA needed at Nokia

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Job title : Customer Security Manager – MEA

Job Location : South Africa,

Deadline : January 24, 2025

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Job Key Tasks & Responsibilities:

  • Act as single point of contact from Nokia towards defined customers in all security and data privacy topics.
  • Negotiate security clauses in supply-contracts and statements of work (SoW) for services projects with customers.
  • Accountability of all contractual security matters towards your scope of customers.
  • Perform gap and  impact analysis for regulatory and  contractual requirements for compliance with security and privacy requirements 
  • Security feedback and escalation on meeting the commitments made. 
  • Support delivery of the customer security solution as part of Customer and Delivery Teams.
  • Responsibility of personnel security and safeguarding information and assets during the customer project.
  • Supporting role with regards to customer security solution and requirements from pre-sales to delivery and CARE phase.
  • Supporting role in developing security sales plans for target accounts, including identification of potential sales opportunities.
  • Contribute to Cloud Security Design and compliance aspects for deploying telco services in Private, hybrid and public cloud-based solutions
  • Drive cyber security policy compliance in public cloud deployments(AWS, GCP, Azure etc)
  • Co-ordinate (a) reporting of high-profile vulnerabilities to customers, (b) assessment of customer provided security/pen test results with R&D, and (c) negotiation of expert severity, dispositions and mitigation plans with customers
  • Oversee compliance with customer contract software escrow requirements including reporting to customer, managing product list changes and driving resolution of issues
  • Handle customer queries, questionnaires related to security and privacy.
  • Evaluate customer requests for audits and assessments and co-ordinate the necessary activities in Nokia.
  • Participate to customer security community within Nokia and contribute to global and local mode of operations development and share best practices.

KEY SKILLS AND EXPERIENCE

Required Qualifications: Education, Technical Skills/ Knowledge

  • Knowledgeable and expertise of the latest trends pertaining to security in general and cyber security specifically.
  • Subject matter expert in security standards (e.g. ISO 27001, NIST, CMMC) and the latest trends.
  • Experience in or ability to relate to various security standards, frameworks and regulatory requirements 
  • Familiarity with DevOps know-how building and deploying infrastructure with cloud deployment, build and test automation technologies like ansible, docker, jenkins, etc.
  • Expertise in vulnerability management and CVSS framework.
  • Working knowledge of vulnerability scanning tools such as Anchore, Qualys and Tenable.
  • Working knowledge of customer remote access and customer data security and privacy solutions
  • Working knowledge of deploying telco cloud security solutions including 5G deployment and challenges related to access control and data privacy
  • Understanding of industry standards and frameworks (e.g. 3GPP, NESAS) and related solutions is an advantage
  • Security certification (e.g. CISM, CISSP, CRISC, CISA, CCSP) is an advantage. 
  • Project management certification (e.g. PMI) is an advantage 
  • Experience in translating security needs to business/ solution requirements and management of those requirements
  • Customer-oriented way of working and experience of customer service
  • Excellent oral presentation skills including the ability to simplify complex matters
  • Excellent interpersonal skills
  • Creative and problem-solving mind-set
  • Bachelor’s degree or higher
  • Strong security skills (5-10 years of experience)
  • Ability to collaborate across Business Groups/ Unit boundaries

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

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