Minimum Requirements:

• Minimum of 10 years’ experience as an Import Controller in an Airfreight Pharma environment (full function)

Qualifications: 

• Logistics or Supply Chain qualification

Computer packages

• Cargowise1

Duties and Responsibilities:

• Receives new orders from the Customers and arrange collection with Origin offices.
• Obtain rate approval from Customers before arranging pick up.
• Daily update to the Customers on the status of their shipments.
• Take ownership of live shipments in the system.
• Update the mandatory fields on the system (drop mode, estimated delivery etc)
• Check accuracy of the transport documents (gross weights, number of pieces etc)
• Request clearing instructions from clients.
• Submit files to Brokerage for clearance.
• Perform rates-checking.
• Monitor and resolve any queries raised by the Brokerage team.
• Batch and submit the documents for OGA-detained shipments.
• Arrange delivery with the Transport team.
• Follow up on Invoicing.
• Follow up on Profit share.
• Ensure that all milestones are completed timeously.
• Complete files
• Register off-system files in the system.
• Request pre-alerts from Agents.
• Accrue the charges in the system and arrange COD payments.
• Arrange drawing for Agent and/or Airline drawing.
• Attend operations meetings and support KAMs in the preparation of MBRs and/or QBRs.
• Support QSHE with the completion of the non-conformance reports.